Contact Glacier Water Customer Service
Glacier Water Phone Numbers and Emails
Toll-Free Number:
-
(800) 452-2437
Customer Service:
-
(844) 237-7466
Contact Information
Corporate Office Address:
Glacier Water Services, Inc.
1385 Park Center Drive
Vista,
California
92081
United States
How Good is Glacier Water's Customer Service?
Summary of Glacier Water Customer Service Calls
966
TOTAL
CALLS
CALLS
02:36
AVG CALL
DURATION
DURATION
16%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Glacier Water?
Payments and Charges Question:
- “The machine charged me 2x extra for water”
- “Charged for nothing”
- “I was charged at Hannaford 29 extra bottles”
Product/ Service Question:
- “Vending machine not working”
- “Machine not working”
- “Broken vending machine”
Refund Question:
- “Refund”
- “Refund for $2:50”
- “Need a refund of $3.10”
Cards Question:
- “Charging my card to many times now my bank is over drafted.”
- “I paid for water with card at one of the machines in bay city tx for 4-5gal jugs. It charged me then and is charging me again !”
- “Was supposed to get a gift card”
Shipping and Delivery Question:
- “Didn't get what I paid for.”
- “Never received my filters that were ordered on 9/2/23”
- “N Freya St & S Thor St Spokane, WA 99202 United States, left coin and water is not coming around 10:30”
Request for Information Question:
- “I need to talk with a HUMAN!!! Please send me a customer relations telephone number!”
- “Tech support”
- “Refill station request”
Return/ Replace Question:
- “Chane not returning”
- “U keep guys keep changing me”
- “2)Machines in Quinlan Brookshires one(1) don't give change and the other has a TDS of 35 and has out of order sign on it”
Staff Question:
- “Unit needs serviced”
- “Discontinue service”
- “Water no service. It's not working at our grocery storw”
Website/ Application Question:
- “Refill site leaking”
Account Question:
- “I bought a 5 gallon water machine say 1.75 when I checked my account glacier charge me 5 dollars”
Activation/ Cancellation Question:
- “Order cancelled”
Other Question:
- “Complaint about water machine refills”
- “Water dispenser took my $2.50 again”
- “Oder bottles”
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Glacier Water